Save License in ST???

PXN · July 4th, 2009, 09:14 AM

Ok, just switch a child domain to a new domain on one of my ST license and install ST on the new doamin.

When I got into the ST control panel, I try to add my new domain by clicking

setting --> domain --> add domain

but this is the message I got:

"Buy new licence or save new licence key if you already bought new licences! You can't add new domain to SmartThumbs."

I already have a lic, so how can I save the new lic?? I did that during the end of installation by inserting the lic already.

Every time i go to www.mynewchildsite.com/st/admin/

I can login with the master user/pass but at the right hand corner I only see the master and my other child domain not my new one.

How can I fix this?

JACOBKELL · July 4th, 2009, 10:04 AM

You cant mix paid and free licences-if you have all paid and you changed domain of paid license,then you need to contact bepe.If you have all free licenses,then you need to create new licenses with proper organization.

PXN · July 4th, 2009, 11:25 AM

lic is paided version. I had another domain there before, I just remove that domain and insert a new domain. Still need to contact ST support for that switch?

JACOBKELL · July 4th, 2009, 11:46 AM

Yep,if it's paid then only solution would be to contact bepe.

PXN · July 4th, 2009, 01:00 PM

Ok, thanks I'll contact him.

July 4th, 2009, 09:14 AM	#1 (permalink)
PXN Traffic Guru Join Date: Nov 2008 Posts: 487	Save License in ST??? Ok, just switch a child domain to a new domain on one of my ST license and install ST on the new doamin. When I got into the ST control panel, I try to add my new domain by clicking setting --> domain --> add domain but this is the message I got: "Buy new licence or save new licence key if you already bought new licences! You can't add new domain to SmartThumbs." I already have a lic, so how can I save the new lic?? I did that during the end of installation by inserting the lic already. Every time i go to www.mynewchildsite.com/st/admin/ I can login with the master user/pass but at the right hand corner I only see the master and my other child domain not my new one. How can I fix this?

July 4th, 2009, 10:04 AM	#2 (permalink)
JACOBKELL Jack-of-all-trades Join Date: Dec 2006 Location: Croatia Posts: 3,090	You cant mix paid and free licences-if you have all paid and you changed domain of paid license,then you need to contact bepe.If you have all free licenses,then you need to create new licenses with proper organization.

July 4th, 2009, 11:25 AM	#3 (permalink)
PXN Traffic Guru Join Date: Nov 2008 Posts: 487	lic is paided version. I had another domain there before, I just remove that domain and insert a new domain. Still need to contact ST support for that switch?

July 4th, 2009, 11:46 AM	#4 (permalink)
JACOBKELL Jack-of-all-trades Join Date: Dec 2006 Location: Croatia Posts: 3,090	Yep,if it's paid then only solution would be to contact bepe.

July 4th, 2009, 01:00 PM	#5 (permalink)
PXN Traffic Guru Join Date: Nov 2008 Posts: 487	Ok, thanks I'll contact him.