Thread: BEWARE OF SERVAGE HOSTING

If you are looking for a new hosting company, I would strongly suggest that you stay away from Servage Hosting. These guys cannot be trusted and they are thieves.

I signed up for a hosting account with them, and I tried to setup TGP Rotator on their server and I was getting nothing but errors and timeouts with the thumbnail scanning process. I know this software inside out as I run TGP Rotator on other sites on a different server, so it's not because the software was not setup properly. I even tried Smart Thumbs and had no luck with that either. Also their FTP sucks big time. Anytime I was trying to upload a large amount, it logged me out.

As for their 5-day money back guarantee that they advertise, forget about it. I've asked for a refund, and they are not responding. It's not about the money as it's only $40. I just don't like to be taken for a ride. It's just to long to post here.


You can see all the support tickets at the following url.... http://www.sharingteens.com This will give you a better idea of what I am taking about. It's posted on their server, so it may or may not still be there.

Originally Posted by AmateurFlix

"If possible I would recomme create the thumbs on your local PC instead of converting them on the server."

lol should have ended the conversation right then

Hmmm...it's funny....that is what they suggested also. The reason I use TGP Rotator is so I don't have to do that. I am presently using TGP Rotator on Dreamhost and it works just fine there. The point is that they offer a 5-day money back guarantee if you are not satisfied, but when comes the time to ask for a refund, they totally ignore you.

Originally Posted by Pornonada

lol, laughing my ass off from what the respond:

sorry, for the laughs as i really feel with you, on the other side i wonder how someone can be that patient for 15 days.

And if you someday need some work, i will employee you for going shopping with my gf, this needs really steal nerves and patience and it seems you are the right person for that "task" (j/k)

Thanks for the offer Pornonada, but I already have enough of my wife dragging me to the dam shopping malls!! As for dragging it for 15 days, I was just trying to give them a chance to respond, but it's obvious that they are ignoring me.

Originally Posted by AmateurFlix

that's because I was quoting their response, to emphasize their ignorant reply to your query

Ya...really professional of them....isn't it??

Originally Posted by Jio

plus they are extremely lazy not to have taken that post down yet

Even if they do, it wouldn't change anything. I will just post it again on my current host. I figured if they will not refund me, I might as well show what they are all about directly on their own server. Like I said, it's not about the money, I just don't like to be taken for a ride.

Can't really expect something good from a host offering 2TB of bandwidth for $7.50 a month can you? It is bullshit they won't respond to you about your refund.

If you want to him the hard, file a complaint with the FTC and BBB.. trust me.. NO business what's to have a negative record with either of them.

Originally Posted by TwinTone

Can't really expect something good from a host offering 2TB of bandwidth for $7.50 a month can you? It is bullshit they won't respond to you about your refund.

If you want to him the hard, file a complaint with the FTC and BBB.. trust me.. NO business what's to have a negative record with either of them.

Hmm...not sure what that will give to contact these 2 bodies, but it may be a good idea. I have contacted my credit card company and they are taking procedures to recover my money. And you are right that you get what you pay for, at least in this case it's true.

Originally Posted by iFreesmut

Hmm...not sure what that will give to contact these 2 bodies, but it may be a good idea. I have contacted my credit card company and they are taking procedures to recover my money. And you are right that you get what you pay for, at least in this case it's true.

Well, the BBB is the Better Business Bureau, and the FTC is the Federal Trade Commission.

Any legitimate business does not want to have a negative report with the BBB, and they don't need to be a member for the BBB to file a complaint.

The FTC is a federal organization in the US, and oversees all legitimate business practices. They can go as far as placing fines on servage if the issue is major enough. I bet if you even threatened the host that you will contact these 2 places they will get your money back to you in a hurry.

FTC : https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=

BBB : https://odr.bbb.org/odrweb/public/GetStarted.aspx

By doing this, the problem will get resolved, or both organizations will list the host as having complaints. Then, basically anyone that does an inquiry on the company at either site will see they have had a complaint or many complaints against them, and may think twice about using them for service.

Their address is the following :

Servage Hosting
Suite# 2617
14781 Memorial Drive
Houston, TX 77079 - USA

Good luck with it.

Wow....these guys are really to much. I just got an email from Servage after responding to one of their offers a few days ago where they where asking to bring them new customers. Sorry for keeping this thread going, but it's just to funny. Keep in mind that I have already submitted about 22 support tickets already and a few emails directly to their sales department. Here is the whole thing....

Hello Romeo,

We are very sorry to hear about that. Kindly submit a support ticket via
the control panel and our friendly support team will be happy to help
you out. Here is a direct url:.............................................

Thank you in advance,

--
Best Regards,
Patricia Feddersen

Servage Hosting

Romeo wrote:

> Not with the kind of service you are offering. I am still waiting for my
> refund. I have emailed you serveral times now to cancel my account and
> refund me my money and I still have not received any confirmation from
> you. My patience is running very thin.
>
> Romeo
> webmaster sharingteens.com
>
> ----- Original Message -----
> From: Servage Hosting <mailto:patricia@servage.net>
> To: ...my private email.......................
> Sent: Wednesday, January 10, 2007 3:30 AM
> Subject: Earn Free Hosting!
>
> Hello Romeo, <http://www.servage.net/>
>
> I would like to take this opportunity to remind you of our great
> “earn free hosting” program - a system that has helped many of
> customers to be hosted for free!
>
> It is simple: For each new customer you refer to Servage Hosting you
> receive two months of free hosting and 25000 Mb additional disk space!
>
> Examples on how to earn free hosting:
>
> * Put a link up on your website using your referral code.
> * If you are active on discussion forums use your referral link
> in your signature.
> * Let your family and friends know about web hosting.
> * Put your referral code in news letters you send out.
>
> The person you refer benefit from being referred by you as he/she
> will get an extra 25000 Mb extra disk space when using your coupon
> code. This makes it easy for you to gain referrals.
>
> It is important that you use your coupon code CUST30120 when
> referring new users to Servage Hosting – this way we know who to
> credit for the referral. If you link from a website please use this URL:
>
> http://www.servage.net/?coupon=CUST30120
>
> When using the link above your coupon code will automatically be
> displayed in the coupon code field for new signing up. At this URL......
> you find banner examples to put on your website – you are also
> welcome to design your own.
>
> Growth play a key role in our ability to keep providing the best and
> biggest hosting package on the web – so we hope that you will help
> us and we will host you for free!
>
>
> Kind regards,
>
> Servage Hosting

Originally Posted by TwinTone

Well, the BBB is the Better Business Bureau, and the FTC is the Federal Trade Commission.

Any legitimate business does not want to have a negative report with the BBB, and they don't need to be a member for the BBB to file a complaint.

The FTC is a federal organization in the US, and oversees all legitimate business practices. They can go as far as placing fines on servage if the issue is major enough. I bet if you even threatened the host that you will contact these 2 places they will get your money back to you in a hurry.

FTC : https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=

BBB : https://odr.bbb.org/odrweb/public/GetStarted.aspx

By doing this, the problem will get resolved, or both organizations will list the host as having complaints. Then, basically anyone that does an inquiry on the company at either site will see they have had a complaint or many complaints against them, and may think twice about using them for service.

Their address is the following :

Servage Hosting
Suite# 2617
14781 Memorial Drive
Houston, TX 77079 - USA

Good luck with it.

I followed your advice. I emailed Servage and told them I would place a complaint with the BBB and the FTC if I didn't get a refund immediately. Here is the reply I got about an hour later..........

Hello Romeo,

We are very sorry about this. We have now closed your account and issued
a full refund. Due to an technical error was your ticket not forwarded
correctly to the accounting staff who takes care of cancel requests.

Your account has been closed and we have issued a full refund. We wish
you all the best for the future.

--
Best Regards,
Patricia Feddersen

Servage Hosting

So your advice worked. Thanks you for your suggestion. Case resolved!!